Food OS by Signal House Ventures is a modular operating system for food businesses. Branded ordering, kitchen reliability, loyalty + coupons, and optional AI agents — all in one place. Toggle modules on per location, keep your customer data, never get locked in.
If you've said any of these in the last six months, this page is for you.
We don't dress up coming-soon work as live. Here's exactly what runs in the demo — and what's next.
Food OS is a white-label restaurant operating system. The same core that runs the Riverstone Pizza demo also runs a cafe, a food truck, or a deli — with your colors, your menu language, your loyalty program name, and only the modules you actually need turned on. We rebuild the surface around your brand; the platform underneath stays the same.
Sample brands shown for demonstration. We build the system around your real brand, menu, workflow, and package.
Customers order from your site, with your colors, your name, your domain. Mobile-friendly. Works on any phone. No download, no third-party logos, no algorithm steering them to a competitor.
Every order opens a tracked ticket. Email + console fallback so the kitchen always has a paper trail. If a ticket fails to send, your dashboard shows it — not the angry customer at pickup. Failed tickets retry automatically; staff can mark received with one tap.
Run a Tuesday coupon, build a points-per-dollar loyalty club, give your regulars a reward at the rungs you choose. No app, no QR, no data hostage situation. Customers identify themselves by email — the same email they'd type at any other ordering site.
Live order queue. Kitchen reliability panel. Coupons + loyalty editors. Agent run-now. Branding settings. One login. The owner sees everything; staff see what they need.
Every feature is a module. A pizza shop doesn't have to pay for catering. A bakery doesn't have to pay for a KDS. A food truck doesn't have to pay for delivery dispatch. Your other locations can have a different module mix. Same platform, your choices.
The agents we ship today are deterministic — they're rule-based, not LLMs. Order monitor, ticket retry, 86 checker, tenant health. Real AI (menu descriptions, coupon ideas, review replies) is opt-in, requires your approval before customer-facing text goes out, and sits behind a per-month cost cap you set. AI is a switch you can flip later, not a tax we collect today.
Food OS works alongside your POS today via email-only ticketing. Native connectors are coming — Square first. We're building the bridge so you don't have to choose between "a real ordering site" and "the POS your team already knows."
Food OS is built and run by Signal House Ventures. We do the hosting, the updates, the security, the support. You text us when something's wrong. You don't get a ticket queue at a 1-800 number.
Signal House Ventures also offers white-label software and systems builds beyond Food OS — websites, portals, ordering systems, dashboards, AI tools, and internal business software that can run under your company's brand. Same posture as Food OS: modular, owned by you, supported by real humans.
Want this same white-label approach for a different industry or workflow? See White-Label Software & Systems.
A 20-minute call walks the demo restaurant through one full ordering flow on your phone, then shows the back of the house from the owner's seat.
Open the demo restaurant on your phone. Add a pizza, choose toppings, drop in promo code TUESDAY10, place a pay-at-pickup order. The public demo runs in cash mode; your launched shop runs with Stripe or Square processing wired direct to your account.
Within a second, your operating system shows the new order, the kitchen ticket status, and the loyalty points the customer just earned. No refresh needed.
The reliability panel shows that the email ticket reached the kitchen. If anything failed, it would surface here — not in a customer's phone call.
One click runs the four agents (order monitor, ticket retry, 86 checker, tenant health). You see exactly what they did and any flags they raised. No magic, no surprises.
Pricing is custom and introductory while we onboard pilot customers. Every package includes hosting, updates, and direct support from the SHV team. Talk to us about a tier that fits your shop.
Introductory pilot pricing
Branded ordering site · menu / cart / checkout · payment processing setup (Stripe or Square, direct to your account) with optional cash pickup · basic dashboard · kitchen email tickets. For a new shop or popup that needs an ordering page tomorrow.
Introductory pilot pricing
Starter (online ordering + payment processing setup) + coupons + Slice Club loyalty + customer list + QR-code promos + birthday club (when shipped). For an established shop that wants to bring regulars back.
Introductory pilot pricing
Growth (with payment processing already wired) + kitchen reliability panel + agent monitoring + KDS (when shipped) + multi-printer routing (when shipped). For a busy shop where missed tickets are expensive.
Custom quote
Ops + POS connector + custom modules + AI agents + multi-location dashboard. For a growing operator with two or more shops and integration needs.
Pricing is custom and introductory. We're building Food OS with our pilot customers. Talk to us about a tier that fits your shop. Some modules above are on the active build roadmap but not yet live in the demo — see the "Coming soon" section above for the honest split.
No. Food OS works alongside your POS today via email tickets to the kitchen. Native POS connectors (Square first) are next on the roadmap. Your existing POS handles in-store; Food OS handles online + the kitchen ticket trail.
Yes. The Food OS ordering surface lives at a domain or subdomain you choose — order.yourshop.com is typical — and links from your existing marketing site. We don't touch your current website unless you want us to.
Online card payments are wired during launch using Stripe, Square, or an approved processor — direct to your account, no SHV markup. The public demo runs in cash mode so the ordering flow, kitchen ticket, and loyalty earn can be shown end-to-end without a live processor connected. For your launched shop, payment processing is the default; cash / pay-at-counter stays available as an optional mode if you want it.
Yes — that's the point. Starter is just ordering. You can add coupons, loyalty, KDS, or POS later by flipping a switch. You don't pay for modules you haven't turned on.
Yes. It's yours. We export it on demand. We don't sell it, we don't share it, we don't market a competitor to it. The audit log is yours too.
No. The agents that ship today are deterministic — rule-based, not LLMs. Real AI features (menu descriptions, coupon ideas, review replies) are opt-in modules, off by default, with owner approval before any text reaches a customer.
The email/console fallback path is always on. If you have a kitchen display tablet (KDS) and it freezes, the email ticket still goes through. If your printer jams, the dashboard shows the failed ticket and retries automatically. The customer doesn't know.
Book a 20-minute Food OS demo. We walk a real restaurant flow end to end — your phone, your customer, your kitchen, your loyalty club. If you're not ready for a full demo, take the audit instead.
Some of the modules described above are on the active build roadmap but not yet live in the demo — they're marked clearly in the "Coming soon" block. Pilot customers get visibility into the roadmap and a say in what ships next. Nothing on this page is something we expect you to wait 12 months for.